Privacy Statement

This page explains how this site, which is managed by John Grant School, uses any information you give to us, and the ways in which we protect your privacy.

The Data Protection Act

Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We do not pass on your details to any third party unless you give us permission or the Norfolk County Council or John Grant School is legally obliged to do so. The Norfolk County Council website contains full details of Norfolk County Council’s Data Protection Policy.

Data Protection Officer

Norfolk County Council appoints a Data Protection Officer who coordinates Data Protection across the Council and can be contacted by writing to The Data Protection Officer, Norfolk County Council, Norfolk Record Office, The Archive Centre, Martineau Lane, Norwich, NR1 2DQ, Norfolk, UK, or by telephoning 01603 222170.

What information do we collect?

If you are a user with general public and anonymous access the John Grant School website does not store or capture personal information, but merely logs the user’s IP address that is automatically recognised by the web server.

We do not use cookies for collecting user information and we will not collect any information about you except that required for system administration of our web server.

We collect information from visitors to the John Grant School website in two ways:

  • Requests for information or services via email and online forms
  • Feedback via an online form

Contacting us

You can ask for information or request services in 5 ways: by requests and questions sent by online forms, e-mail, phone, post or in person. You can make comments and give us your feedback in the same way.

If you send an e-mail or complete a form on the website asking for information or a service, or sending a comment that requires a response, it will be passed to the appropriate department who will respond to you. We do not pass on your details to any third party unless you give us permission or the Council or School is legally obliged to do so.

After we have replied to you, we will keep a record of your message for at least six years.

Site usage information – Log files

Log files allow us to record visitors’ use of the site. We put together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.

Feedback Forms

Information submitted via a feedback form may be logged in a database for statistical purposes. Information may also be immediately processed and emailed to a relevant member of staff to review and or action the feedback. Personally identifiable information will be treated with the strictest confidence and will not be passed on to any unauthorised parties without the express consent of the original sender.

Where feedback contains personally identifiable information and is being used for statistical purposes, it will be anonomised before being published.

What happens when I click on a link to another site?

The John Grant School website contains links to other websites. This privacy policy applies only to our site, so you should always take care when you are moving to another site and read the privacy statement of any site, which collects personal information. John Grant School accepts no responsibility or liability for these sites.

We do not pass on any personal information you have given us to any other site.

Access to your information and contacting John Grant School

If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, please contact us in person, by telephone or by web form, details of which are all available on our contact page.

If this privacy statement changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

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